![]() In some cases it is possible for compatible modems to not be recognized by the MX due to specific manufacturing practices that result in a different, unexpected USB IDs being used by the modem in question. Cellular modems are identified by the USB IDs they present when connected. ![]() If none of these states are displayed on the Appliance status page, the modem is not recognized by the MX. Active: This state means that the MX-Z has detected a WAN failover and switched the internet connection to the 3G/4G card.The MX-Z is ready for failover to the 3G/4G connection. Ready: This state means that the MX-Z has established the connection with the 3G/4G provider was able to successfully send/receive data with Meraki dashboard with the cellular interface.Connecting: This state means that the modem has been recognized and the MX-Z is trying to establish a persistent connection with the 3G/4G provider.The cellular modem states can be seen on the Security Appliance > Monitor > Appliance status page.
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